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F  A  Q

How far in advance do I need to book?

We ask for at least one week's notice for smaller events (The Gathering and The Social). For events over 60 guests — The Reserve and The Grand — we recommend booking 2-4 weeks out to ensure we can source everything your event needs.

What areas do you deliver to?

We serve the South Florida area. If you're unsure whether we cover your venue, fill out the inquiry form with your event location and we'll confirm availability right away.

What's included in the package price?

Every Sushi Now package includes:

  • Custom roll and platter selection based on your guest count
  • Serving trays and presentation platters
  • Napkins and serving utensils
  • Delivery to your event venue
  • Basic setup — we arrange the platters and boats so everything is ready before your guests arrive

Can you accommodate dietary restrictions or food allergies?

Yes. We offer vegetarian rolls, and we can build allergy-aware selections for most common dietary needs. Note your guests' restrictions in the inquiry form and we'll confirm what we can accommodate for your event. We always recommend letting guests with serious allergies know the details directly.

Do you set up at the venue?

Yes. We arrive before your event start time and have the full spread arranged and ready before your guests walk in. You don't need to worry about setup — that's our job.

What is your deposit and cancellation policy?

A 50% deposit is required to confirm your booking. The remaining balance is due 48 hours before the event date.

Cancellations made more than 7 days before the event receive a full refund of the deposit. Cancellations within 7 days are non-refundable.

Can I customize the menu?

Yes. Our packages are a starting point, not a fixed menu. Tell us your preferences, must-haves, and any items you'd like to avoid when you fill out the inquiry form. We'll build a selection tailored to your event and guests.

Do you offer recurring arrangements for corporate clients?

Yes. Regular corporate clients who place repeat bookings within the same month receive a 5–10% standing order discount. If you're planning regular office lunches or recurring client events, mention it in your inquiry and we'll set up a streamlined process for you.

Can we take photos at our event for Sushi Now's gallery?

We love that. If you're happy for us to share photos from your event on our site and social media, just let us know. We'll keep anything you'd prefer private off our channels — your event, your call.

How do I get in touch?

Fill out the inquiry form on our Book Your Event page and we'll get back to you within 24 hours with a custom quote. You can also reach us directly by phone or email — the quickest way to get things moving is the form, since it gives us everything we need to quote you accurately the first time.

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